This website is Copyright (c) Thomas Cook Retail Limited, trading as Flexibletrips. All
rights reserved except that you may download to your personal computer for viewing purposes
and print out a reasonable number of pages of this web site for your personal use only.
The content of this website was believed to be accurate at the date of input. However,
not only are resorts and properties constantly endeavouring to further improve their
facilities, resulting in changes to descriptions and the possibility of building work
taking place but, even with the most stringent checks, human error can occur.
All bookings and purchases are subject to availability and to confirmation by us.
Booking conditions applicable to individual travel arrangements must be read before
you book. We recommend that you print a copy of the applicable booking conditions and
any other relevant details relating to your chosen travel arrangements before making a booking.
ABTA
Thomas Cook Retail Ltd is a member of ABTA with membership number J8601.
ABTA and ABTA members help holidaymakers to get the most from their
travel and assist them when things do not go according to plan. We are
obliged to maintain a high standard of service to you by ABTA's Code
of Conduct. For further information about ABTA, the Code of Conduct
and the arbitration scheme available to you if you have a complaint,
contact ABTA, 68-71 Newman Street London W1T 3AH Tel: 020 7637 2444
or look at our website: www.abta.com.
ATOL
We also hold an ATOL with number 0020. In the unlikely event of our
insolvency, the CAA will ensure that you are not stranded abroad and
will arrange to refund any money you have paid to us for an advance
booking. For further information visit the ATOL website at www.atol.org.uk
What information does this site and Flexibletrips monitor?
When you browse the site, we do not collect personal information about you. The only way we will get any kind of personal information is if you give it to us.
The company requires that consumers supply personal information, including e-mail addresses,
during the purchase process. The company may also collect additional personal information from
subscribers in an optional e-mail subscription form. On occasion we may also invite customers
and site users to provide additional personal information via a market research questionnaire
or e-mail, the results of which are monitored in aggregate form and this enables us to provide
a better service to our customers.
The Web Site uses "cookies" which are small pieces of computer code which are stored on your
computer's hard drive. These cookies are used to measure site usage and related information.
Cookies do not contain any personal information about you.
What does the company do with the information it gathers?
We may use the information we gather to measure the entry and exit points of visitors to the site
and respective numbers of visitors to various pages and sections of the site and details of searches
performed. We may also use this information to measure the usage of advertising banners and other click
through from the Web Site. We may disclose information of this nature to selected third parties but only
in an aggregated statistical format. Any personal information that may identify an individual visitor
will not be passed on to any third party, except where necessary to process your transaction or enquiry.
Please note that your personal information may be transferred outside of the UK and the European Economic Area
in order to process and arrange for the products and services you have booked with us.
When you submit your request to us you agree that we will use the personal information you have provided
in this manner, and that we can provide it to our affiliates, agents and third parties, but only where
necessary to enable your request to be processed.
Users who have subscribed to our e-mail service, or visitors purchasing products on the site who have not
opted out, will receive promotional mailings and e-mails from Flexibletrips and other companies within
the Thomas Cook group. Personal information collected in accordance with the Data Protection act may be passed to our affiliates, agents and other third parties
who may compile and distribute mailings and e-mails on our behalf in accordance with the purchaser's marketing preferences. On occasion we may also collect
personal information from you via a market research questionnaire or e-mail.
Flexibletrips will provide a copy of any personal information held about you.
If you wish to avail yourself of this service please write to:
The Data Protection Manager, Flexibletrips, Locksview, Brighton Marina, Brighton, East Sussex, BN2 5HA
A charge may be made for this service. If you no longer wish to receive promotional mailings or e-mails please e-mail webmaster@flexibletrips.com
Thomas Cook Retail Limited Registered Office:
The Thomas Cook Business Park, Coningsby
Road, Peterborough, PE3 8SB, England
Company registration number: 918380 England.
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